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On-Site Auto & Truck Detailing & Paintless Dent Removal Services |
Frequently Asked Questions
How do I make a detailing appointment?You can use our convenient Appointment Forms right on our web site or you call our office at (732) 634-5775. Back to Top
Do I pay with my Credit Card at the time of the detailing?If you wish to pay by credit card, you may hand it to the Supervisor on our Truck. There is a wireless credit card processor on the truck. We take All Major Credit Cards, Check or Cash. Credit card transactions are not processed until the actual day of your appointment after the detailer has checked your vehicle with you. Back to Top
Where can I find information about what services you provide?Click here to go to our services page and get all the answers to your questions. Or you may call our office at (732) 634-5775. Back to Top
Since I've never done this before what is the procedure? Do I drop off my car w/keys when I arrive in the morning where they do the detailing?The truck is usually on-site by 7:30 a.m. or by noon (depends on whether your site is Or, when you arrive, please check in with our detailers to leave you car and keys with them prior to going to your office. Or, when the truck arrives, they will call you to bring your vehicle to the designated spot. Back to Top
Do I just pick up my car when I leave for the day?Please make these arrangements with the Detailing Supervisor when you check your car in. If you would like, he will call you when the vehicle is done. NOTE: If your Company's policy is NOT to use Security for such services . . . Please remember to bring an extra set of keys for your vehicle. If you do not pick up your vehicle prior to the time our truck is ready to leave at the end of the day, your vehicle will be locked with your keys inside our envelope with your payment receipt/guarantee. Back to Top
Is there anything I need to do to my car to prep it prior to my detailing appointment date?Yes, please remove everything from the inside and trunk (if you want the It is your responsibility to remove all valuables from your vehicle. We can not be responsible for lost or broken items left in the vehicle during the cleaning process. Thank you for understanding. Back to Top
What services do you provide?
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What is the procedure regarding bad weather?
CANCELLATIONS
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Will I get a confirmation of my appointment if I use one of the appointment forms on your web site?Yes, all appointments are confirmed by telephone, e-mail, or fax within 24 hours. So if you Do Not receive a confirmation from us, please make sure you contact our office immediately to make sure we received your "Order" or "Request for Information." Back to Top
What is involved in the five detailing packages mentioned in your notice to Corporate employees?Please refer to our Corporate Pricing page, Full Detailing page, and/or our Appointments page for a complete explanation. Back to Top
Which days are you at my site?Please check our "Corporate Calendar" on our web site or check your company's web site for Employee Services. Back to Top
I assume you don't touch the car engine, right?(which is great, since I don't want it touched) Only the interior and exterior of the car. What about cleaning the trunk?Yes, on both counts. We Do Not touch the engine of the vehicle. But we Do clean the trunk of the car as long as it is empty. Back to TopDo you have any references at my location?Yes, plenty of them. Just let us know which corporate site you are located at and we will gladly send you a small list of people to call or email (whichever you prefer). Back to TopWhat is the cost to clean a small Sedan with leather interior?Vehicles with leather interior are priced according to the condition of the interior and/or the year of the car. We use a special leather cleaner and treatment that restores the leather back to its original feel and look while it cleans and conditions it. The detailers have to spend extra time and care on the interior detailing. Leatherette seats take the same amount of time to clean since we can not use our extractor on these seats. All leather/leatherette interiors are charged the same price except for two-seater sports cars. Back to Top |
Mobile Enterprises, Inc.
Phone: (732) 634-5775 FAX: (732) 634-9459
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Our
trucks are equipped with large tents with side walls, heaters, and lights.
Rain does not stop us.
Thunder
and lightning storms we must reschedule.
High
winds (above 25 mph) or sporadic gusty high winds along with heavy rain or
snow--we must reschedule. Should we be in the middle of detailing your
vehicle when the wind picks up--we will redo the entire vehicle on the
rescheduled date.
Light snow with
light or no
accumulation--no problem.
Heavy snow storm--we will
reschedule. BUT if it snowed the night before and in the morning it is
clear weather our truck will go out.
